FAQ

General

• I think my Pro Buttons are positioned in the wrong order. What should I do?
• Are the controllers you modify third-party?
• Do you have a store or showroom?
• Are ControllerModzAU controllers tournament approved?

Orders

• What does my order status mean?
• Can I send in my own controller to be modified?
• How long will my order take?
• Can I change or cancel my order?
• How do I order a custom painted controller?

Modifications

• How do I set up my rear buttons with the Remap chip installed?
• How durable is your Pro Grip?
• Why can’t I select Smart Triggers and Bumpers with the Rapid Fire and Remap mod chips?

Repairs & Upgrades

• What type of controllers can you upgrade or repair?
• Does ControllerModzAU do repairs?

Billing

• Which payment methods do you accept?

Shipping

• Which shipping method do you use?
• How do I know my controller has been dispatched for delivery?
• Do you ship internationally?

Product Information

• Will a PS4 or PS5 thumbstick fit on my Xbox One or Xbox Series X controller?
• When using a ControllerModzAU charging cable, what does it mean if it says this device cannot be supported?