Please contact us via the information provided in the Contact, Send-In Service or Terms & Conditions page to let us know about your issue with the controller. Returns and exchanges can be arranged if necessary.
It’s important to note that the preview image for selecting Pro Buttons on the Builder and Send-In Service pages is of the controller’s back, so the buttons’ placement will be mirrored when the controller is turned around and used as normal. Always double check you’ve made the correct choice when you design your own controller.
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