Can I send in my own controller to be modified?

Yes, provided your controller is in working order and is a genuine first-party controller. Simply follow the instructions on our Send-In Service page to mail in and customise your own PS4 controller, PS5 controller, Xbox One controller or Xbox Series X controller with your choice of modifications.

Every controller we received is tested upon arrival and before we add any modifications. If any defects or issues are found, you will be contacted and advised. Broken or unsanitary controllers will be returned at your expense, so be sure to follow all of the Send-In Service instructions to ensure your controller is eligible for modification.